Data retention

How long each type of data is kept and how to remove it.

Retention windows

  • Raw retrieved comments: 90 days.
  • Normalised comments used as report evidence: retained while the report exists.
  • Reports and report versions: retained while your account is active.
  • Usage and audit records: 24 months.

Removing data

  • Delete individual sources or reports at any time.
  • Request a full export or full deletion from Settings; both are processed within 30 days.

Last updated 2 April 2026.